Welcome, and thank you for selecting our services. At Kipper.ai, we prioritize customer satisfaction and commit ourselves to delivering excellence in all our offerings. Below, you will find our detailed refund policy to ensure clear understanding and absolute transparency.
If you opt for a paid subscription and find our platform unsatisfactory within the subsequent 7 days, you can request a refund.
Typically, refunds are processed within 24-48 hours. However, please be advised that in some cases, it might take up to 5 business days for the refund to be processed. Once processed, the refund amount will be credited back to your card. The duration for the credited amount to reflect in your card account may vary based on your card provider's policies.
Subscriptions may be cancelled at any point by accessing account settings or by contacting our dedicated customer support team.
If a payment is declined due to reasons like insufficient funds, expired cards, etc., your access to Kipper.ai will be suspended. Access will be reinstated after a successful payment. Kipper.ai is not responsible for any additional fees levied by your financial institution due to declines.
Should you harbor any questions or require further clarification regarding our refund policy, please feel free to reach out to our customer support team at support@kipper.ai or call us at (480) 520-3002. We remain at your disposal to facilitate a satisfying experience with our services.